At More Amoure, we are committed to delivering not only timeless garments,
but a seamless and transparent shopping experience. Please review a summary of our
Shipping & Returns policy below.
📦 UK SHIPPING
Couriers used: Royal Mail & Evri (fully insured)
Free Standard Shipping: Complimentary on all UK orders over £40
Standard Shipping Fee: £4.99 on orders under £40
Processing Time: Orders are processed and dispatched within 1-3 working day
Delivery Time: UK orders typically arrive within 2-3 working days once dispatched
🇪🇺 EU SHIPPING
Couriers used : Royal Mail International, DPD & Fedex
Free Standard Shipping: Complimentary on all EU orders over £75
Standard Shipping Fee: £7.99 on orders under £75
SHOPIFY CURRENCY EXCHANGE FEES MAY APPLY
Insurance: All EU orders are insured during transit
Tracking: Tracking details are provided on dispatch
Customs & Duties: Customers are
responsible for any import taxes, duties, or local fees. Please check
with your local customs office prior to ordering.
🌍 INTERNATIONAL SHIPPING (NON-EU)
Couriers used : Royal Mail International, DPD & Fedex
Shipping Costs: Calculated at checkout based on destination and weight.
SHOPIFY CURRENCY EXCHANGE FEES MAY APPLY
Insurance: All international orders are insured during transit
Tracking: Tracking details are provided on dispatch
Customs & Duties: Customers are
responsible for any import taxes, duties, or local fees. Please check
with your local customs office prior to ordering.
🔄 RETURNS & EXCHANGES
We want you to feel confident purchasing from Jehucal. If you need to
return an item, the process is simple and clearly outlined below.
Eligibility for Returns
Return Window: 14 calendar days from delivery
Condition: Items must be returned unworn, unused, unwashed, and with all original tags attached
Items returned outside these conditions will not be eligible for a refund.
Simply email us - info@moreamoure.com with your order number and request for a return or exchange.
💳 REFUNDS
Method: Refunds are issued to the original payment method after inspection to confirm the item meets our return conditions
Original Shipping Fees: Non-refundable unless the item is faulty or misdescribed, in line with Regulation 34 of the Consumer Contracts Regulations 2013
Processing Time: Please allow up to 14
working days from delivery of your return for processing. Refunds may
take up to 10 working days to appear depending on your payment provider
❌ NON-RETURNABLE ITEMS
The following items are not eligible for refunds or returns:
Sale or Discounted Items: Eligible for exchange or store credit only (clearly stated at checkout)
Hygiene Products: Socks and undergarments cannot be returned for health and hygiene reasons
Bespoke or Custom Items: Final sale and non-returnable
⚠️ DAMAGED, WORN OR INVALID RETURNS
If an item is returned to us in a condition that violates our returns policy - including but not limited to:
Items worn, washed, altered, or damaged by the customer
Missing tags or original packaging
Evidence of use, odour, staining, or intentional damage
The return will be rejected.
In these cases:
No refund, exchange, or store credit will be issued
The item can be returned to the customer upon request
The customer will be responsible for the cost of re-shipping the item back to them